Customer Reviews for Dennis Towing & Recovery

“After I called my roadside assistance, was on the phone with then for 30 minutes to only learn they don't covered trailers. I called Dennis Towing from Google listing, initially I was told they couldn't do it, but they called back got a truck out us in 20 minutes. Troy was wonderful.”

“Wonderful service. They arrived within 15 mins of my call and the service was the cheapest that I was able to find in the city”

“Called Dennis towing to get towed to the local Freightliner and I received great response time and reasonable pricing.The driver Daniel, was very professional and represented Dennis Towing very well. Will recommend more then 5 stars !!!”

“I was in desperate need of roadside assistance. Cliff came out immediately and towed me to get fuel. Was patient, and willing to hang out to make sure I was good to go. Thank so much you are very appreciated!”

“I work for waste management and everytime we're in the need of help towing or repairing they have been on the money to help us get the equipment back up and running.”

“Got one of my trucks off the side of the road quickly and to the shop with no issues. Highly recommended.”

“They communicated with me and kept me updated. They took great care of me on the drive back to home and were able to drop it in a surprisingly snug position for my convenience. Guy was great and friendly. They were awesome.”

“Very professional folks, easy to contact, showed up exactly when they said they would be there. I would definitely recommend this company for towing services.”

“Call them to load a truck on a trailer every other company we call was rude they where fast and good price and great service will recomend to anyone who need there service.”

“Called for a tow after getting in an accident. The guy looked my car over and said, 'You know what, you're safe to just drive this to the mechanic yourself. Save yourself the towing costs.' This is after taking the time to drive out to me. Really classy dude.”

“Very patient and nice”

“You guys are awesome”

“Great service”

“A-1 all the way!”

“5 Stars!”

“Brandon bailed us out with flatbed service after a breakdown on I64 over Labor Day weekend. Prompt service, clean equipment, friendly and helpful. Couldn't ask for much more. Thanks!”

“Brian was super accommodating and spoke to me like i was an actual human being which is hard with most towing companies when you’re a girl. He helped find where my car was impounded and helped me deal with Shank’s Towing Company’s rude employees. If i’m ever stranded in Richmond again, Dennis’ will be the only company i use!!”

“Brian was the most helpful tow truck driver we’ve ever had, we called every 24 hour service the night we broke down and no one was available when we went back the next day it was gone and Brian helped find where it got towed and who it was towed by much more reliable and price friendly than Shanks towing”

“4 Stars!”

“5 Stars!”

“Thank you so much for saving the day Brian! I'm from Fredericksburg and don't know Richmond well. After picking my dad up from the hospital, pancreatic cancer, my car blew up on 95. It's over 100 with the heat index today. I had my 3 daughters 5, 8, and 11 along with myself and my dad sitting on the side of 95. I called about 6 other companies before this one. They were all too busy or didn't feel like dealing with my kids because the 5yo is in a booster seat still. So they just left us hanging! While waiting an accident happened right beside us. My 5yo and 8yo were so scared. Brian came quickly as he could with traffic the way it was and his first concern was getting my dad and kids in his truck. He was friendly and helped load the girls and my dad who was very weak. Once home he helped my dad and kids out the truck before unloading the car. He went above and beyond to make sure we were safe and comfortable. Thank you so much for making a bad situation a little better!”

“5 Stars!”

“Excellent Service ! My property is important to me. Brian expertly handled some very heavy equipment for me and gave me alot less to worry about. Communication was great with both the office and the driver.They dealt with my erratic delivery schedule and never complained about the difficulties that crept up.Polite and Profesional start to finish ! I will trust this company in the future ! Thanks again !”

“What a great experience I had with them, fast and very friendly and professional. Price was very reasonable. There employee Brandon was professional and took care of my property like it was his own. I would 10/10 recommend and use this company again.”

“They are the go to for towing with me. Pricing is reasonable.

They lost a star because I had to wait until daylight for them to retrieve my car because I lived in a Black neighborhood and they don't do those neighborhoods at night. (not kidding, the tow driver told me this)”

“Simply awesome service and response time. Extra thanks to “Pee Wee” for getting my car out of a really tight spot despite the horrible condition of the access road and poor lighting. A consummate professional, his positive attitude and friendly demeanor really helped take the edge off what would have otherwise been an anxious situation. Top Notch! I highly recommend Dennls’ Towing & Recovery”

“Awesome service. Very reliable.”

“Great Service. Quickly came to tow my car to a tire shop. Would definitely used again and would absolutely recommend dennis towing.”

“Brandon came out and towed my car to a local auto shop. He was quick and professional. They will definitely be the place I recommend and use again if needed.”

“Brain was awsome, on time, polite, friendly and real good dude. If you need a tow ask for Brain!!”

“Fast friendly service, very professional, the price was very reasonable as well.”

“The best towing company. Took them 30 minutes to get to my house do the job and leave. I am so glad I called you guys. The driver was professional and knowledgeable about cars. Thanks Keith”

“4 Stars!”

“Raymond was so friendly and polite. He made me feel like so comfortable using the company that I would recommend this company to any and everyone that would ask about towing services. He was prompt, professional, well mannered and well experienced the entire time. Excellent team player Dennis rowing I hope you compensate Raymond for his hard work... super worker and represents the company well. Best motorcycle towing I every seen..”

“Brian was awesome - he showed up quickly, despite us needing help very late on Sunday night. He helped us get 2 cars out of the mud very quickly and made it look easy - one of our cars was inches away from falling into a creek. The price was very fair given the situation and time of day. Thanks for the help!”

“I had a situation with a loaded trailer sinking in the mud about to roll over. I called Dennis Towing and Recovery for help. They promptly sent out a 50 ton rotator to assist. The truck was clean and well equipped with all the proper chains and rigging to handle most any job. The driver, Scott, assessed the situation and devised a plan. He executed the plan flawlessly recovering the trailer without damage. The price was reasonable and fair, I would definitely use their service again if needed. Thanks again Scott for all your help.”

“I would recommend this company for thier great customer service, timely manner, fair price and going above and beyond helping turn my day around. I felt at ease with my well being and car in thier hands. I was even able to smile though a bad situation of a broken down vehicle. Thank you Dennis and the team!”

“Prompt, professional and courteous staff! Highly recommended for your next towing experience!”

“Awesome job. Great service. Got to me quite fast and everything was awesome!! Thank you brandon!!”

“Phone was answered immediately; I was told exactly how long the wait was by dispatch, Brian called me as soon as he was on the way, and met me at the shop on time. He even gave me an initial diagnosis on my car. (unasked, and it helped me to work with the shop). These folks are great, a pleasure to work with. Oh...and the tow was over 20% cheaper than the other two I priced out.”

“Very helpful team!!!”

“Great shop with knowledgeable techs.”

“I had a flat on the front of my Suburban and I called Dennis Towing because in use To Work around the corner from them and now how fast and safe they are to towing other people cars and Brian Keefe was the Tow guy that picked me up. He was there in 20 mins or less and I enjoyed the ride home he LOADED my truck as if it was his own and strapped it down along with safety chains I would recommend this two g company to friends and family and also people that are just passing through visiting and break down they are the best and they keep their Fleet clean inside and out so clean I could eat off the floor that's how clean it is on the inside thanks again Dennis Towing”

“I called two other tow companies with no response as I was stuck on the side of the highway. Dennis' Towing and Recovery answered immediately. The receptionist was very kind and prompt. Brandon was on his way shortly after the call, and let me know his ETA. He got to me off of 64 and back to my house in no time.These guys are fantastic. Not only are they reliable and prompt, but they are fairly priced. I will be recommending these guys to everybody I know.”

“5 Stars!”

“1/24/18 3:22pm Great customer service from dispatcher !!! They were really helpful My tire had popped on the highway on 95 south bound after hanging up , 5 min later the tow truck driver called me and was very polite , respectful and FAST he helped me find a local tire shop in the area It took him 5 min to get to me after hanging up I have never had service like this from a towing company I just wanna thank them for all there help and helping my nightmare be actually being a sweet dream I also made it to work on time too!! I wish this company the best !!!!!

THANK YOU !!!”

“Receptionist when i called was very polite and helpful. Was expecting a long wait because it was a snow day but Brandon was in the area and got to my car in literally 6 minutes from when i initially called. Brandon was quick, efficient, and a great guy. He gave me a ride to the shop while he towed my car and was a safe driver in the snow. I can’t speak highly enough of my experience today. Brandon is great at his job.”

“Great service i use them for all my towing needs.
prices our fair to the market.
Also very will equipped shop”

“I couldn't have asked for a better, faster or a more professional company to call when my car suddenly shut down on 895, late on Saturday night. From the quick, courteous and knowledgeable young lady in dispatching, to the prompt, courteous and professional driver that wasted no time arriving, loading and delivering my car to the shop for repairs, my experience was nothing short of excellent! I would absolutely recommend Dennis' for their break down/towing service!!”

“My tow guy was very friendly and let me know pretty quickly his ETA. He let me know how close he was and even suggested a decent shop to get a tire.”

“5 Stars!”

“Ramon came out to help after TA could not do anything but charge me money for nothing

Ramon very nice guy knowledgeable took care of the problem like a pro

Thank you”

“5 Stars!”

“Good experience I'd recommend them. Brandon was quick and polite”

“Keith from Dennis Towing came by today and picked up my car, he was quick , efficient and very pleasant. The entire experience with Dennis Towing was pleasant from the initial call to the tow truck driver and the wait was not long at all.”

“5 Stars!”

“We had a truck broken down on the side of I95, I called around a bunch of places on a Sunday!

Finally I reached these guys, Brian was the driver that showed up!
It only took him about 20 minutes to arrive!
He was awesome to say the least!
Great experience today!

Thanks Brian and the staff and owners that made it possible to save the day!

I appreciate you professional company!
Hard to come by in the towing business!

Steve Perry
Perry Aire Services, inc.”

“Brandon the driver was friendly and professional, service was prompt and the eta he gave was exact. Thank you.”

“Best experience I've had with a towing company! Keith is the man!!”

“5 Stars!”

“Great service. The driver arrived on time, was very courteous and professional. This is the only towing company I will recommend to anyone.”

“They were quick to respond, the driver was super friendly and he took me to a tire shop that had me in and out in 10 minutes!”

“5 Stars!”

“I was very lucky to met Keith Mckenney, yesterday morning my truck was wreck on I-85 around 3:30am...he came thru same interstate and he stop to help me, stay with me all the time , offer me to seat in his heated truck and I feel very blessed for him, he really was my angel that day...Thanks so much again Keith and God bless you always”

“4 Stars!”

“5 Stars!”

“Very fast service. Driver was very kind and professional. Worked fast, yet safely. Definitely recommend.”

“5 Stars!”

“I can't say enough about them. After checking around on price they beat everyone I called I got to see most of their fleet of wreckers & they have some bad ass trucks. They also have a full service shop that does everything from transmissions to motor rebuilds. They fixed my truck and didn't burn my ass on the price. I highly recommend this company”

“Great company, great owners. Always willing and able to help...”

“Thanks for their opportunity to sell my Dodge here at auction. The only thing I didn't like that the fees are not nominal for me. For example Repokar I paid less fee when I sold my other car. I would recommend repokar to everybody to check it out and to use when it is going about the selling ones vehicles!”

“Kept my company rolling, excellent service, professional work and the bill was very fair. Did I mention the truck runs great. I would recommend this shop to my family, friends and any one who needs help with their truck. We had issues, we now have a clean running truck.”

“Immediate Response and Outstanding service will definitely use this company again.”

“Timely, professional,best prices around will definitely recommend to family and friends GREAT SERVICE!!”